Quality Policy Statement
It is the policy of Abergeldie to consistently provide all products and services in accordance with the Customer's specified requirements and applicable regulatory requirements. The Company recognises that in order to maintain customer satisfaction, it must achieve all that has been specified and completely fulfil its obligations before seeking customer approval and acceptance. This shall be undertaken through contract review to confirm the Customer's needs and expectations, planning and controlling the managerial and technical aspects of the work, and verifying that the outcomes of the planning and control activities have been successful.

Abergeldie also aims to achieve improved productivity, efficiency and quality by having an effective and properly managed quality system and by ensuring that all staff are suitably trained. Abergeldie operates a quality assurance system to ISO 9001:2000 Third Party Certified.

All Abergeldie employees are responsible for the quality of their efforts and are required to comply with all Company's quality system as outlined in the Management System Manual. All employees shall be made aware of these requirements by their supervisors.

Occupational Health & Safety Policy Statement
Abergeldie is committed to eliminating all work related injuries and & illnesses.

Abergeldie's Occupational Health and Safety System is Third Party Certified to AS/NZS 4801:2001.

Abergeldie will take all reasonable care to provide and maintain for employees a working environment that is safe and without risks to health.

In particular, Abergeldie will attend to the following:

• assess risks and plan work activities to eliminate or control foreseeable hazards or risks,
• comply with relevant OHS, workplace injury management and workers compensation legislation and regulations,
• establish measurable objectives and targets for continual improvement,
• consult with employees and disseminate OHS information,
• maintain the workplace in a safe condition,
• maintain construction plant in a safe condition,
• issue a Safety & Environment Handbook to all employees,
• provide appropriate instruction and training for employees,
• provide adequate facilities for employees at the project site.

Environmental Policy Statement
Abergeldie operates a Third Party Certified Environmental System to ISO 14001:2004.

Abergeldie is committed to planning, carrying out and monitoring its operations in order to:

• comply with relevant EPA regulations, any local council development application consent conditions and any additional customer requirements relating to the environment;
• set environmental targets for each project site in an Environmental Control Checklist;
• prevent pollution;
• minimise waste through efficient material and plant utilisation, plus re-use or recycling of material when appropriate. Dispose of waste properly;
• respond promptly to any emergency situation which could cause adverse environmental impacts;
• support the principles of Ecologically Sustainable Development.

Environmental compliance will be regularly reviewed. We aim to prevent problems from occurring and promote continual improvement towards best practice in environmental management.

Appropriate training and instruction shall be provided to ensure that project staff understand how to implement the Project Environmental Management Plan. Staff are encouraged to offer suggestions about how environmental protection measures can be improved. Such suggestions will be assessed by Company management and implemented as appropriate.

Abergeldie is open about its environmental policy and will make it available to relevant interested parties.

Return To Work Policy
Abergeldie expects all employees to co-operate with our rehabilitation efforts. We are committed to:

• Preventing injury and illness through safe systems of work and continual improvement in all aspects of Occupational Health and Safety for all employees, subcontractors and their employees;
• Complying with the workplace Management and Workers Compensation Act 1998;
• Developing a return to work programme and commencing the process of occupational rehabilitation as soon as is safely possible;
• Creating a workplace climate that supports work-based rehabilitation and reflects the normal practice and expectation for injured and ill employees to make a safe return to work as soon as medically permissible;
• Complying with any on-site reporting procedures, which form an integral part of an approved return to work programme implemented by any client for whom Abergeldie is carrying out work;
• Ensuring that participation in a return to work programme will not, of itself, prejudice an injured or ill employee;
• Consulting with employees throughout the rehabilitation process;
• Where ever practicable providing suitable duties for employees participating in rehabilitation. Where this is not possible, ensuring appropriate agencies assist the injured or ill employee to return to a meaningful and fulfilling role within the community; and
• Fully exploring the rehabilitation process for injured workers with a long-term disability prior to commencing the dismissal process
  

Industrial Relations Policy
It is company policy to develop a harmonious and productive work environment based on proactive human resource practices and activities. To this end, the company recognises the need to identify and to respond to industrial issues in a positive and timely manner.

Fundamentally, Abergeldie has a committed, well trained, efficient and productive workforce.

Our strategy to maintain this status is based on a programme which includes the following key aspects:

• quality supervision;
• communication between employees and all tiers of management;
• employee participation in the decision-making process including the development of Occupational Health and Safety practices;
• the development of accessible and ongoing training programmes;
• induction programmes; and
• the use of site-specific consultative mechanisms to facilitate the resolution of industrial relations issues and therefore maximise productivity through the reduction of lost time.
  

Abergeldie operates in New South Wales, the Australian Capital Territory and Queensland and has a diversity of civil engineering, telecommunications and remediation contracts. These projects involve contact with various industry trade unions and similarly clients who are associated with a wide range of organisations.

The company maintains an active membership, at each state level, in the Civil Contractors Federation. Through this group we maintain an association with the Local Government Associations, the Minister for Local Government and the Minister for the Environment.

Under the specific direction of senior company management, an industrial relations approach has been developed which emphasises:

• communication;
• anticipation, and
• action, not reaction.

This is achieved by:

• responding promptly to grievances before they become disputes;
• direct communication with all parties involved;
• dealing with the causes of problems, not the symptoms;
• respect for all parties and recognition of genuine concerns of all sides;
• immediately dealing with and minimising contentious issues; and
• consideration of alternatives and rapid identification of the most acceptable solutions.

Key elements of our industrial relations strategy are as follows:

• site establishment;
• Award or EBA implementation;
• employee selection;
• subcontract selection based on industrial relation record;
• inductions/handout;
• working hours monitoring;
• personnel protective equipment issues;
• implement and oversee procedures that have been developed;
• implement health and safety program; and
• ensure the adequacy of all amenities and employee facilities.
  

All subcontractors with packages greater than $10,000 engaged by Abergeldie on projects larger than $250,000 will provide a statement of compliance at the end of each month attesting that they have met their legal and employment obligations. Subcontractors may be required to provide evidence of registration with the long service scheme, superannuation scheme, worker's compensation insurance and other payments which are part of the award or relevant rnterprise agreement.

All subcontractor employees will be inducted before commencing work on site and will provide Abergeldie with their relevant details including qualifications, operating tickets and memberships.